Waters Center Blog

Articles about systems thinking from our staff and guest writers
Leadership in Uncertain Times: Thinking Beyond Survival
How do leaders make decisions when the future is unknown?
by David Mandel, Systems Thinking Specialist
May 27, 2025

Periods of uncertainty test the resolve, adaptability, and creativity of leaders across every sector. While it's natural for organizations to focus on stability and continuity during turbulent times, systems thinking offers a valuable perspective that can help leaders not only survive uncertainty but use it as an opportunity to evolve. Systems thinking is a way of understanding complex problems by looking at the whole system rather than isolated parts. It involves identifying patterns, recognizing relationships and interdependencies, and being attentive to feedback loops that influence behavior over time. For example, rather than simply cutting a program that appears underperforming, systems thinking would ask how that program connects with other parts of the organization and whether its challenges stem from issues elsewhere in the system. Additionally, a systems thinker might ask what will happen to the other elements of the system if one is downsized or removed.

In moments of uncertainty, when it feels safer to narrow our focus and conserve resources, the impulse is often to shelter and hunker down. This is a natural extension of the survival strategies organizations employ. Yet, as we've seen, systems thinking challenges this instinct. It asks us not only to respond to the present but to actively engage with the system as a whole—to understand its dynamics, tensions, and leverage points. Rather than pulling inward, systems thinking encourages us to lean into complexity with curiosity and intentionality. It enables us to:

  • Understand the current state of our systems more fully
  • Clarify the future we desire to create
  • Think holistically and relationally about how to navigate toward that future

In short, we can approach our challenges and opportunities in a more reliable and productive manner, even when the environment feels anything but stable.

The Pull of Reductionism

Grounded in our reflex for fight-or-flight, when stress levels rise and the hormones that correspond with stress increase in our bodily systems, we tend to explain that we feel threatened. This physiological and psychological state often drives us to reduce complexity wherever we can. It encourages us to make quick judgments, focus narrowly, and seek control over what feels unpredictable or overwhelming. When we feel threatened, it's natural to seek out what feels discrete and manageable. This tendency is rooted in reductionism—a way of thinking that breaks down complex issues into smaller, individual parts in an attempt to simplify and control them. While reductionism can provide clarity and immediate focus, it often comes at the expense of understanding the system as a whole.

In operational terms, this mindset often shows up in specific organizational responses:

  • Cutting budgets
  • Pausing investments
  • Doubling down on outputs and efficiencies

These responses are not inherently wrong. They are rational and often effective short-term strategies. After all, the goal of any organization in crisis is survival. These moves align with that goal, especially when quick stabilization is needed to avoid collapse. However, relying solely on these actions can inadvertently suppress innovation, learning, and proactive exploration. Without a complementary approach that accounts for long-term impact and interconnected consequences, these responses can entrench reactive cycles and limit an organization’s ability to adapt once the crisis has passed.

The trouble with this course of action is that it anchors us to the past and the immediate present, making it difficult to envision or prepare for what's ahead. Typically, the strategic plan is put on hold, and the energy once directed toward innovation and growth is diverted to maintaining operations at a minimal level. Aspirational goals that once motivated teams are replaced by metrics aimed at sustaining only what is deemed essential. This shift often limits creativity, reduces morale, and narrows the organization’s capacity to adapt. The future becomes an afterthought—a luxury that will be addressed only when resources feel more certain and the environment more predictable. 

Leadership for Survival

When reductionist responses dominate, leadership often takes on a survival-oriented posture. Leadership in survival mode is about managing risk, reducing exposure, and making sure the organization lives to fight another day. This type of leadership often requires tough calls, clear communication, and the shelving of long-term goals in favor of near-term viability.

It is difficult. It is often necessary. And it is not inherently flawed.

Yet it can create a pattern where learning halts, vision narrows, and the organization loses touch with its future orientation. When leaders are focused solely on navigating immediate threats, they may deprioritize experimentation, reflection, and strategic foresight. Over time, this can lead to organizational rigidity, where the ability to anticipate or respond to emerging trends is diminished. Without an intentional effort to reconnect with the future, the organization risks becoming trapped in a cycle of reacting rather than evolving.

Leadership for Tomorrow

If we accept that survival leadership can be a default in times of uncertainty, we must also ask: How do we escape a focus on survival in favor of leadership for tomorrow? 

While volatility may persist, leaders must find ways to move from merely surviving to evolving, even amid ongoing uncertainty. This requires more than returning to business as usual. In fact, 'business as usual' during times of volatility often reinforces a survival mindset—focused on maintaining the status quo, minimizing risk, and preserving limited resources. The unusual leader is the one who can hold the tension between survival and growth, balancing stability with learning, innovation, adaptability, and a forward-looking perspective. It demands a deliberate shift toward curiosity, reflection, and long-term vision—qualities that help organizations not just withstand uncertainty, but grow through it.

Here is where systems thinking proves invaluable. Leadership for tomorrow requires a mindset that looks beyond the present moment into the emerging future. It demands that leaders understand the complex relationships and interdependencies that have created current conditions and anticipate how those relationships might evolve. Crucially, it also requires recognizing that organizational learning is not a solitary activity—it is collective and systemic. When one person learns, that insight can ripple through the system, strengthening the whole. This shared learning becomes the propellant for resilience and relevance in the future. Moreover, while goals focused on survival may generate short-term commitment and compliance, the work of growth, innovation, and transformation is a lifelong endeavor—one that calls for courage, collaboration, and vision.

Systems thinking does not replace other leadership theories or frameworks; it enhances them. It provides a way of thinking that:

  • Recognizes patterns and interdependencies

  • Encourages feedback and reflection

  • Bridges current realities with future aspirations

These systems thinking principles can be further understood through key Habits of a Systems Thinker developed by The Waters Center for Systems Thinking:

  • Systems thinking helps leaders see beyond isolated events to the broader patterns and connections that shape organizational behavior over time. For example, a drop in employee engagement might not stem from a single event but from ongoing misalignment between workload and recognition. This perspective aligns with the habit to Make Meaningful Connections Within and Between Systems, which emphasizes seeing how things influence one another within a whole.
  • Instead of assuming linear cause-and-effect solutions, systems thinkers pay attention to feedback loops that reinforce or balance behaviors within the system. For instance, a policy change intended to boost productivity may unintentionally lead to burnout, which in turn reduces productivity—a reinforcing feedback loop. This reflects the habit Identify the Circular Nature of Complex Cause and Effect Relationships, which encourages leaders to consider how actions create ripple effects across time.
  • Systems thinkers also understand that the structures within a system often determine the behaviors and outcomes it produces. A leader committed to long-term innovation must consider whether current policies, resources, and norms support or inhibit creative problem-solving. This links to the habit Consider How Mental Models and Structures Generate Behavior, which calls for reflection on the deeper forces that shape what people do.

Together, these ways of thinking help leaders create organizations that adapt, learn, and thrive—no matter the circumstances.

In doing so, systems thinking provides leaders with a dependable lens to navigate ambiguity and unpredictability. It supports leadership that is not only resilient in moments of crisis, but also capable of guiding organizations through periods of recovery, adaptation, and reinvention. Importantly, engaging with systems thinking as a core aspect of leadership development is not a critique of a leader's intellect or capability. Rather, it is an invitation to expand one’s thinking—to reframe challenges, surface new possibilities, and ask different questions. Systems thinking enriches the decision-making process by fostering a deeper awareness of relationships, structures, and dynamics that shape outcomes. This mindset cultivates a future-oriented leadership capacity that is essential for sustained growth and transformation. 

In uncertain times, we don’t need to choose between managing today and envisioning tomorrow. Systems thinking shows us how to do both—how to see the whole, move with purpose, and lead with a mindset of evolution rather than mere preservation.

David Mandel, Systems Thinking Specialist
David Mandel is a seasoned educator and leader with a Ph.D. in Educational Policy and Leadership from the University of Arizona and extensive experience in systems thinking. As principal of a large high school, he led the staff in achieving significant improvements in academic performance and school ratings by focusing on systems design and implementation. While at The College Board, he led implementation of Pre-AP Programs and SpringBoard curriculum by supporting school and district leaders with professional learning and coaching. David serves as an adjunct instructor at Pacific University and holds an advanced facilitator credential from the Waters Center for Systems Thinking. Additionally, he has served as a consultant with the University of Arizona, College of Medicine for curricular systems development. David brings expertise in the areas of implementation and evaluation of programs, learning theory for children and adults, change management, and organizational leadership. Dr. Mandel is dedicated to helping individuals and organizations incorporate systems thinking to achieve their goals, leveraging passion and innovative approaches with a practical and results-oriented mindset.